Couple sat outside their trailer caravan

Terms and Conditions of Use - Excel Trailers



The Basics (Let's Get This Out the Way)

By visiting or using https://www.exceltrailers.co.uk, you're agreeing to play fair. That includes respecting the content, understanding how the site works, and using it with reasonable common sense.

What You Can Expect (and What Not To)

This website aims to give you helpful, up-to-date info about trailers, services, and relevant resources. But it doesn't come with a guarantee that:

Using the Site Sensibly

When you use the site, you agree to:

Couple enjoying their caravan

Content Ownership and Copyright

All images, branding, words, and original content are owned by or licensed to Excel Trailers unless otherwise noted. You can read it, share links to it, even quote it - but you can't reproduce it wholesale or pretend it's yours.

External Links (aka Off-Ramps)

The site may link out to third-party services, resources, or partners. These are provided in good faith, but:

  • No responsibility is accepted for their content, policies, or availability
  • Visiting them is at your own risk
  • They may collect their own cookies or personal data

Online Orders and Quotes

If you place an order or request a quote:

  • You agree to give accurate and up-to-date contact information
  • All quotes are subject to final confirmation, availability, and terms of sale
  • Prices may be adjusted before final agreement if stock, tax, or material changes apply

Payment & Refunds

Any purchases made online or offline are covered by UK consumer rights. Specific refund policies will be provided at the time of sale or enquiry. If something goes wrong, just get in touch - no need for drama.

Jurisdiction

This site is managed in the UK and follows UK law. If a disagreement ever occurs (and let's hope it doesn't), it will be handled by the courts of England and Wales.

Cookies and Tracking

This site may use cookies to improve user experience, such as remembering preferences or analysing traffic. You can accept, reject, or block cookies through your browser settings.

Caravan Insurance Disclaimers

Mentions of caravan insurance are for general guidance only. For specifics, limits, or claims advice, contact the provider directly. The site doesn't offer financial services, so no advice is being sold here - just suggestions worth considering.

Limitation of Liability

No liability is accepted for any direct, indirect, or incidental loss resulting from your use of the site - including downtime, data loss, or failed purchases caused by third-party services. If the internet breaks, it's not the site's fault.

Changes to These Terms

These terms might change without warning. If they do, they'll be posted here. Continuing to use the site after changes means you're cool with the updates - even if you skipped the fine print (which, let's face it, happens).

Get in Touch

Got questions, concerns, or a particularly confusing trailer scenario? Head to the contact page and send a message. Real humans check it. Promise.